B.E.S.T. Lives Center Data Manager

DIVISION:  ACADEMIC AFFAIRS

WORK SCHEDULE: M-F 8:30 a.m. – 5:00 p.m. (additional hours as required) SALARY: Commensurate with experience (55K-65K)

SUPERVISOR’S TITLE: Executive Director of B.E.S.T. Lives Center (BLC)

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Manages databases for all applicants and students under the B.E.S.T. Lives Center including college applications, transfer transcripts, financial aid, grades, etc. in collaboration with the Registrar’s office, Admissions office, and other units
  • Assists the Director with daily operations in support of registration processes and the preparation and maintenance of students’ academic records and serves as the BLC lead for registration matters
  • Establishes and maintains a data management system in alignment with the goals, objectives, and key performance indicators for all aspects of the B.E.S.T. Lives Center
  • Provides assistance to callers and visitors to the B.E.S.T. Lives Center and manages email inquiries to the unit
  • Serves as the BLC lead for coordination with the College Registrar for verification of BLC student data to support the unit’s regular external and internal reporting functions (including National Student Clearinghouse Enrollment and Degree Reporting, Military Reporting, IPEDS reports, Satisfactory Academic Progress (SAP) Notifications, and Midterm/Year-End Grade Reporting)
  • Coordinates with deans and chairs for transfer, dual enrollment, credit by examination, and prior learning assessment evaluations
  • Performs troubleshooting duties related to data manipulation in all areas of BLC records
  • Attends meetings, training, and conferences, serves on committees on behalf of the unit and institution, and coordinates with faculty, administrators, and other campus units regarding processes and procedures associated with submission of grades, attendance tracking, roster generation, etc.
  • Prepares reports and comparative data for the BLC as needed for program improvement and evaluation
  • Performs other duties as assigned by the Executive Director and Vice President for Academic Affairs

 

PREFERRED QUALIFICATIONS

  • Demonstrated experience with computer software for record maintenance and management
  • Experience with academic records of adult, transfer, military and other students in a higher education setting
  • Successful work experience in registrar’s office at the college/university level
  • Experience with Jenzabar Student Information Systems
  • Experience with National Student Clearinghouse services (including Enrollment Reporting, Degree Verify, and NSLDS Reporting)
  • Experience with Parchment Transcript Service and Acalog Catalog Service
  • Familiarity with student services units such as financial aid and student accounts

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong organizational skills to develop and maintain electronic filing systems in accordance with best practices
  • Ability to quickly master various technologies to carry out duties and responsibilities
  • Ability to articulate and implement policies associated with student records, including privacy laws
  • Ability to accurately interpret and apply the College’s academic policies
  • Ability to prioritize multiple tasks to meet deadlines
  • Ability to use information to make judgments that are in the best interest of students and the institution, in compliance with applicable laws, regulations, and professional standards
  • Ability to analyze and apply data to make informed decisions and recommendations
  • Strong verbal and written communication in addressing a wide range of constituents
  • Proficiency in Microsoft Office Suite
  • Ability to work well with others and to represent the College favorably to a wide range of constituencies, including faculty, students, parents, and community stakeholders

MINIMUM TRAINING AND EXPERIENCE:

A Bachelor’s degree and three to five years of related experience in a post-secondary educational setting.

To apply for this job please visit benedict.edu.

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